Returns & Exchanges
At Top Aesthetic Equipment Supplier, we stand behind the quality of our professional beauty devices and offer a streamlined return process for unused items within 30 days of delivery. Our goal is to ensure your clinic or spa is equipped with the highest standard of technology while providing peace of mind for every purchase.
Initiate Your Request
Contact our support team within 30 days of receipt with your order number and a brief explanation of the return reason to receive a Return Merchandise Authorization (RMA) number.
Prepare the Equipment
Ensure the aesthetic device is unused, in its original professional packaging, and includes all accessories, manuals, and power cables to qualify for a full refund.
Secure Shipping
Affix the provided RMA label to your package and ship the unit via a trackable carrier, as we cannot be held responsible for equipment lost or damaged during transit.
Inspection and Refund
Once our technicians verify the equipment's condition and functionality, your refund will be processed to the original payment method within 7-10 business days, minus applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing